Terms of Service
Effective May 31, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, products, digital reports, and services (collectively, the "Services") offered by Whole Founder, a DBA of its parent operating entity (collectively, "Whole Founder," "we," "us," or "our"), including The Offer Gap Scan™ and Offer Scorer. By purchasing, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
01Eligibility
You must be at least 18 years old and able to form a legally binding contract in your jurisdiction. You represent that all information you submit is accurate and that you are purchasing on behalf of yourself or a business you are authorized to bind.
02The Services
The Offer Gap Scan™ is an automated, educational diagnostic that grades a business offer against a proprietary 10-dimension rubric and benchmarks it against publicly available competitor information. The output is an opinion-based analytical report delivered digitally. The Services are sold "as-is" and are intended as educational and informational tools, not bespoke consulting.
03No Professional Advice
Nothing in the Services constitutes legal, financial, tax, accounting, medical, psychological, or investment advice. Reports reflect the opinion of Whole Founder applied to information you provide and to publicly available data. You are solely responsible for any business decisions you make. Consult a qualified professional before acting.
04No Guarantee of Results
We make no warranty, guarantee, projection, or promise regarding any business outcome, revenue, sales, return on ad spend, conversion rate, or other result from using the Services or implementing any recommendation in a report. Past results of Whole Founder, its clients, or any case study shown on the site are not predictive of your results. Most people who purchase business education products do not implement what they learn and therefore obtain little or no result.
05Payments, Pricing & Taxes
Prices are listed in U.S. dollars and are exclusive of applicable taxes unless stated otherwise. You authorize us and our payment processor to charge your selected payment method for the full purchase price plus any applicable taxes and fees. Promotional pricing is offered at our discretion and may be modified or withdrawn at any time.
06Refund Policy
Our refund commitment is exactly as stated on the sales page: if the Offer Gap Scan™ report does not identify at least three (3) fixable offer gaps, you may request a full refund within thirty (30) days of purchase by emailing success@wholefounder.com from the address used at checkout. Outside of this guarantee, all sales are final once the report has been delivered. We reserve the right to deny refunds in cases of suspected abuse, fraud, or chargeback activity.
07License & Acceptable Use
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use your purchased report and related materials for your own internal business purposes. You may not (a) resell, redistribute, or publicly publish the report; (b) use the Services to build a competing product; (c) reverse engineer, scrape, or attempt to extract the rubric, prompts, or scoring logic; (d) misrepresent the report as third-party or professional advice; or (e) use the Services in violation of any law.
08Intellectual Property
All content, trademarks, rubrics, scoring methodologies, software, and materials made available through the Services - including "The Offer Gap Scan™" and "Offer Scorer" - are the property of Whole Founder or its licensors and are protected by U.S. and international intellectual property laws. No rights are granted except those expressly stated in these Terms.
09User-Submitted Content
You retain ownership of materials you submit (offers, ICP documents, sales assets). You grant Whole Founder a worldwide, royalty-free license to use, store, and process those materials solely to deliver, improve, secure, and support the Services. You represent that you have all rights necessary to submit such materials and that they do not infringe any third-party rights.
10Third-Party Platforms
The Services are not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc., Facebook, Instagram, Google, LinkedIn, Stripe, or any other third-party platform referenced. All product names, logos, and brands are property of their respective owners.
11Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. Whole Founder does not warrant that the Services will be error-free or that any specific result will be achieved.
12Limitation of Liability
To the maximum extent permitted by law, in no event will Whole Founder, its officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of the Services. Our total aggregate liability for any claim arising out of or relating to the Services will not exceed the amount you paid to Whole Founder in the twelve (12) months preceding the event giving rise to the claim, or one hundred U.S. dollars (US$100), whichever is greater.
13Indemnification
You agree to defend, indemnify, and hold harmless Whole Founder and its affiliates from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any law or third-party right.
14Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising from or relating to the Services shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in Delaware, except that either party may seek injunctive relief in court for intellectual-property infringement. You and Whole Founder waive any right to a jury trial and to participate in a class action.
15Changes to These Terms
We may update these Terms from time to time. Material changes will be indicated by updating the "Effective" date above. Continued use of the Services after the change constitutes acceptance of the revised Terms.
16Contact
Questions about these Terms? Email success@wholefounder.com.
